Privacy Policy for We Need Milk

Effective Date: December 15, 2025

We Need Milk Technologies ("We Need Milk," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use the We Need Milk mobile application (the "App").

1. Information We Collect

We collect the following types of personal information to provide and improve our services:

• Name: We collect your name during registration to create and manage your account, and to personalize your experience with our services.
• Email Address: We collect your email address to create and manage your account, send you important notifications about your orders, and communicate with you regarding our services.
• Phone Number: We collect your phone number to facilitate order processing, delivery coordination, and customer support communications.
• Delivery Address and Location Data: We collect your delivery address and location data to process and fulfill your orders accurately, determine delivery routes, estimate delivery times, and ensure accurate delivery to your specified location.

Other Data We Collect

• Financial Information: We collect financial information, including payment details and purchase history, to process your orders and facilitate transactions through the We Need Milk app.
• Photos for Rewards Cards: We collect photos of your rewards cards (such as loyalty cards or membership cards) to apply discounts and rewards to your orders automatically.

2. How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your user account
• To process and fulfill your orders
• To coordinate and facilitate deliveries
• To communicate with you about your orders and account
• To provide customer support
• To improve our services and user experience

3. Data Sharing and Third Parties

We do not share, sell, or disclose your personal information to third parties. Your data is kept confidential and is only used for the purposes stated in this Privacy Policy. We are committed to maintaining the privacy and security of your personal information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Account Deletion

You can delete your account at any time directly from the app. To delete your account, go to your Profile page, tap "About", then scroll down to the "Delete Your Account" section and tap "Remove Account". You will be asked to confirm the deletion. Once confirmed, your account and all associated data will be permanently deleted immediately, including your orders, shopping lists, favorites, preferences, and all locally stored information. This action cannot be undone, so please make sure you want to delete your account before proceeding.

What Data Will Be Deleted

When you delete your account, We Need Milk will permanently delete the following personal data from our systems immediately:

• Your name
• Your email address
• Your phone number
• Your delivery address and location data
• Your orders, shopping lists, favorites, and account preferences
• Your financial information and payment details
• Your photos of rewards cards
• All locally stored information on your device

Important: Account deletion is immediate and permanent. This action cannot be undone. Please make sure you want to delete your account before proceeding.

6. Location Data

We collect your live location data specifically for delivery purposes. You can control location permissions through your device settings. Please note that disabling location services may affect our ability to provide accurate delivery services.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: